Desventajas: I arrived at the counter in Cancun with my pre-paid reservation and confirmation number. Immediately I was told that there was nothing in my class available and that I would need to pay for an upgrade at an additional $1,200 USD. After I refused and asked for a refund for my reservation, they came down to $1000 upgrade for the same car. This was happening to everyone at this hertz location.
5.I return the vehicle with a full tank of efluvio; I take a video of the exterior and Interior. The attendant filled trasnochado the damage assessment Triunfador “all good” but missing the front license plate. He stated that it was a $50 US dollar charge. I didn’t have picture showing the plate there or not; so I signed the report stating such. I was willing to eat a 50 dollar charge. 6.I was not given a copy of the report showing “no damage” 7.I was not given a final bill. 8.They said that everything was fine and I would receive an email with the bill later. I never did. 9.My credit card was billed $606.08 vs Kayak reservation price of $110.08. 10.I am currently working with my credit card, Discover, who are doing an awesome job disputing this fraudulent bill. I also called National US customer service and was able to determine the extra charge was from a $300 (5000 Pesos) charge due to "damage". Remember I was told everything was good, no damage. Right dishonest staff. My advice is to search online to read the reviews prior to renting in Cancun. National is one of the worst. Taxis and Uber appear to be the way to go to avoid the bait and switch.
Desventajas: It took nearly two hours to get our reserved car. There were only two people on line in front of me, both of whom also had a reserved car so it was not a matter of long lines or customers with complicated problems. Also they oversell an overly expensive insurance package.
Check demodé insurance options and how your credit card may cover. (note they said need to put of collateral equal to value of vehicle to get credit card coverage - credit card company to re-imburse you later)
Desventajas: I arrived later than the time that I had booked the car for and they had given it away and had no alternatives. I had to go website elsewhere and pay a lot more. My fault maybe, but they should be clearer about the policy.
Ventajas: National was great! The sales rep was really nice and honest which is rare for a car rental place.
" The "damage" was a speck on the fender the size of a grain of sand. They attempted to point to another mark on the car that i rubbed off easily with my finger. It was bird feces. They charged me 40 dollars. I also spent much more on the rental than I was initially quoted.
Hay un folleto regalado con todos los servicios de autobuses en la ciudad, que está habitable en el aeropuerto y en la mayoría de los hoteles.
Esta Infracción de cortesía no implica costo alguno a los turistas, siendo su objetivo señalar la violación cometida y exhortar a conducir cumpliendo con las reglas de tránsito. La aprobación de cortesía es aplicada hasta en dos ocasiones al mismo transporte y/o conductor y no procede en los casos de actos y omisiones graves contrarios a lo que se dispone en el presente Reglamento."
Desventajas: I will never rent from National ever again. The price of the insurance (they made us buy it, saying that we HAD to take the minimum insurance by law) made the total price for 10 days to go from $195 to $650!
Los viajeros frecuentes pueden beneficiarse de una categoría de vehículo superior al reservado y díFigura adicionales gratuitos si se dan de incorporación en el software de fidelidad Avis Preferred. Tú solo dinos la vencimiento y hora, y nosotros nos encargamos de que tu coche de alquiler de calidad esté ligero.
After heading for the door, they decided to drop the price of it somewhat. The best thing to do is make reservations with a few different companies, so if they jerk you around you Chucho simply walk to the next company and do business.
Desventajas: Realize in Mexico you have to get insurance which adds to your rate. Actually US insurance companies often don't cover cars in Mexico so it's best to get full coverage. Adds like 30 per day.
Desventajas: Rates online overly reasonable but the entire price of the car was in the insurance. Even the lowest level, just liability was over 3x the daily rental fee. Not a fun surprise.